Trust and privacy

Privacy Policy

This policy explains what HomeMatch Code™ collects, why it is used, and the choices available to you.

Last updated August 30, 2026

Information we collect

We collect information you provide when creating an account, purchasing access, completing the assessment, generating reports, or contacting support.

  • Email address and secure account identifiers
  • Payment status, plan, amount, date, and PayPal transaction reference
  • Assessment answers, saved progress, scores, personas, and generated reports
  • Support messages and technical information needed to resolve an issue

How we use information

Information is used to provide paid access, calculate and store your assessment, recover your reports, send service communications, prevent misuse, and improve the customer experience.

Payments and service providers

PayPal processes payment information. HomeMatch Code™ does not store complete card or bank-account numbers. Supabase supports secure sign-in, Resend delivers transactional email, and the website hosting platform stores application data.

Retention and security

Account, purchase, report, and support information is retained while needed to deliver the service, meet legal obligations, resolve disputes, and prevent fraud. Reasonable technical and organizational safeguards are used, but no internet system can promise absolute security.

Your choices

You may request access, correction, or deletion of eligible personal information through the Help Center. Some purchase and security records may be retained when required for legal, accounting, fraud-prevention, or dispute purposes.

Children and changes

The service is intended for adults and is not directed to children under 18. Material policy changes will be posted with a revised effective date.